Storgaten 20, 3126 Tønsberg, Norway

Company Name : Fluency Flash

Company Director: Amya Rees

Storgaten 20, 3126 Tønsberg, Norway

Terms and Conditions for Users

These Terms and Conditions, which incorporate by reference the Terms and Conditions of Website Use and any Additional Online Terms and Conditions (if any), apply to the site usage.
Please go through the Online Terms carefully before using our site and print off a copy for your records. By using our site, you are confirming your agreement to be bound by the Online Terms.

#1 Terms and Conditions Compliance

By interacting with our Online Platforms, you consent to the use of your data as specified in our Privacy Statement and Supplement. We retain the right to handle your data according to the current practices detailed in these documents, even if these practices change after your data was initially collected.

#2 Narrowing Liability Provisions

When you create or join any Network, you agree to follow the Acceptable Use Policy at all times. We reserve the right, but have no obligation or liability for, monitoring any interactions with other Members or Hosts of the Service. You may submit a complaint or concern about another Member or Host.

#3 Prohibited Access

Attempting to access Company's platform through any means other than the provided search functionalities on their website, mobile apps, or API (and only pursuant to those API terms and conditions) is strictly prohibited.
Scraping, spidering, or using any automated methods to access the Services, including unauthorized access to API endpoints, is strictly prohibited.
The use of our material or any portion thereof for commercial purposes is strictly prohibited.

#4 Contact Information for Assistance

  • The Company is committed to respecting copyright laws and expects users to do the same. As such, we actively monitor our site for third-party content that might infringe upon copyrights and take swift action to remove such content when legally required.
  • We terminate relationships with third-party entities known to repeatedly infringe copyright, reflecting our commitment to upholding the rights of creators and copyright owners.

#5 External Content and Website Links

Links to third-party websites may be found on our site. We do not check or verify the content of these external sites and do not endorse or take responsibility for any external content, websites, or other materials shared through these links. Proceed with caution when entering third-party websites, as you do so at your own risk.

#6 Monetary Exchanges

The basic version of the Service can be used completely free of charge. However, you have the option to subscribe to a Premium membership in order to get access to additional functionalities on the Site. You also have the option to purchase other services or materials whether or not you have a Premium membership.
The prices and the related terms for all Paid Services, including the Premium membership, are governed by the Paid Services terms
Where a free-trial period is included, you will not be charged until the free period is over. At this point your card will automatically be charged using the card details entered at the beginning of the trial. There are no refunds or credits for partial monthly subscriptions.
Where you have purchased a Paid Service (including a Premium membership), details of which can be found at our site the following terms set out in this clause shall also apply to your use and access of the Paid Service. Where there is any conflict between this clause and the other terms set out in these Terms of Service, the terms in this clause will prevail. The following terms shall apply to you whether or not you are the individual using the Paid Service or if you are a third party facilitating and/or paying on behalf of an individual to use the Paid Service. If you are using the Paid Service pursuant to an agreement entered into by company and a third party paying for and/or facilitating your use of the Paid Service then where the terms below are in conflict with the terms of the agreement entered into by company and the third party the terms of such agreement shall prevail.
  • The ordering process for Paid Services on the Site allows you to check your order before you proceed with your purchase: please check the details of the order before you proceed to payment. We will send you a confirmation email each time that you purchase a Paid Service. The contract between you and company for the relevant Paid Service, which is subject to these Paid Services Terms, is formed at the time we send such confirmation email.
  • By placing an order, you agree to pay the stipulated fees (which may be separately agreed with company) for the relevant Paid Service(s) by credit card or any other form of payment accepted by company, along with the VAT (if applicable) and any other fees or amounts associated with such Paid Service(s). The most recent fees for each Paid Service are set out at our site and you acknowledge and agree that such fees may change from time to time. Any price changes will be announced on the company website and will not affect existing subscriptions (so if you have signed up for a membership for a certain price, price changes won’t affect your existing subscription, and will only apply to any future subscription purchase).
  • Company uses secure payment service providers to make sure that your payments are secure.
  • In relation to Paid Services that are offered on a subscription basis, company offers different subscription periods so that you can choose the one that best meets your needs. Payment for subscription-based Paid Services is made in advance. Details of the different subscription types and prices are available at our site
  • Where a subscription-based Paid Service renews automatically, your credit card will be charged automatically at the end of your current subscription period and your subscription will, unless you cancel it, be renewed for the same period of time. Subscriptions do not expire during the subscription period due to non-use of the subscribed Paid Service. You can check on the length of your subscription at any time by viewing your account information or going to "Settings" and then “Subscription” within the Site.
  • Company may run promotions and free offers which may be subject to additional terms or restrictions. These promotions and offers may not be shared among different Users.
  • Please be advised before you pay that, unless and to the extent expressly set out to the contrary in these Paid Services terms (and particularly the 14-Day Money Back Guarantee described below) or otherwise agreed with company in writing, any amounts paid in advance will not be refunded.
  • You may cancel any purchase of a Paid Service and claim a refund from company for any reason within the first 14 working days following your initial purchase. However if you have used the Paid Service prior to exercising your cancellation right then you must pay for the value of the Paid Service provided up to the date of cancellation.
Company may suspend or terminate your access to and/or use of any one or more Paid Services immediately and without liability if:
  • Company has reason to believe that you are in breach of or have acted inconsistently with these Paid Services Terms; or
  • Company is entitled to suspend or terminate your account, or your use of the Service generally.

#7 Return and Restitution Policy

For detailed information regarding refund eligibility, we encourage you to review our Refund Policy. Please note that certain conditions may restrict refund consideration, such as purchases made under a subscription plan with a free trial of 7 days or longer, or requests not compliant with our Refund Policy. Refunds are typically granted only once per user, and confirmation of a subscription refund results in immediate termination of membership access.

#8 Website Access

Access to our website is provided free of charge, although certain advanced features may only be accessible to registered or subscribed users. We reserve the right to suspend, withdraw, or amend any part of our services without notice. We are not liable for any website downtime or access issues that may occur. Users are responsible for ensuring their access arrangements to our site.

#9 Additional relevant

Compliance with privacy and data protection laws is non-negotiable for us. We go above and beyond to ensure that your personal information is handled with the utmost care, adhering to industry best practices and standards.

#10 Connect with Us

If you require clarification on our courses or these Terms, please refer to our website’s contact section for more information.

#11 Revision

Please be aware that our terms and conditions are subject to change without prior notification. This includes potential modifications to data usage policies, security protocols, and customer service guidelines. Changes will be effective immediately upon their posting on our website. By continuing to utilize our services following the enactment of any modifications, you acknowledge and agree to the revised conditions.

#12 Disclaimers and Limitations

Where you are using a Paid Service (including a Premium Membership) company warrants that such Paid Service will comply in all material respects with its description as set out on the Site.
You understand and agree that the Site, the Service and the Content are provided "AS IS" and that you use the Site, the Service and the Content at your own risk. To the fullest extent permitted by applicable law, company expressly disclaims all warranties of any kind, whether express or implied, including but not limited to any implied warranties of merchantability, fitness for a particular purpose and non-infringement. In particular and without limitation to the foregoing, company does not, except to the extent provided to the contrary assume any responsibility for any improvement of your expirience; the timeliness, deletion, mis-delivery or non-delivery of information; failure to store any user communications or personalisation settings; restriction or loss of access; any bugs or other errors; unauthorised use due to your sharing of access to the Service; or any malfunction and/or inadequacy of the internet connection or the computer you are using. In addition, company does not warrant that the Service or any part of it will be uninterrupted or error-free.